VukaUP Loyalty Programme
Terms & Conditions
GENERAL TERMS AND CONDITIONS (T&C’s)
1.1. This Loyalty Program is operated by the University of Pretoria.(“The ”).
1.2. This VUKSUP loyalty Program is open from 26/05/2018.
1.3. The University of Pretoria reserves the right, in its sole discretion and to the extent permitted by law, to amend these T&C’s at any time. The University of Pretoria may notify The Participantof any significant changes, however there is no obligation on The University of Pretoria to do so and it remains your responsibility to check these T&C’s regularly on the website and/or any other communications’ medium applicable.
1.4. The University of Pretoria shall have the right to terminate the VUKA UP loyalty programme (“Termination”) immediately and without notice for any reason, beyond its control, requiring this. In the event of such Termination, The Participant agree to waive any rights that The Participant may have in terms of this Program and acknowledge that The Participant will have no recourse against the University of Pretoria, its agents and/or staff.
1.5. These T&C’s constitute an agreement between The University of Pretoria and the Participant, the participant ("The Participant").
1.7. By entering/joining the VUKA UP loyalty programme, The Participant confirms that they have read, understood and agree to be bound by these T&C’s, as they may be amended from time to time. By continuing your Participation and use of the Rewards, after the University of Pretoria has modified and/or amended these T&C’s, The Participant agree to be bound by such modified T&C’s. If the modified T&C’s are not acceptable to The Participant, The Participant must terminate their Participation.
1.8. The Program is open to all South African Residents above the age of 18 who are in possession of a valid identity document or passport. South African residents younger than 18 can also participate in the VUKAUP loyalty programme with the consent of their parents. Directors, members, partners, employees, agents or consultants of or any other person who directly or indirectly controls or is controlled by the University of Pretoria or marketing service providers in respect of the promotional competition, or the spouses, life partners, business partners or immediate family members can also enter the loyalty programme. The University of Pretoria, its agents and distributors accept no liability whatsoever for the misuse of the reward voucher and or products, and are not liableairti for any personal loss, injury or death at Reward Partner featured venues and or by using the products, and cannot be held responsible for any dissatisfaction concerning quality or availability of featured venues and or products.
1.9. The offer is subject to promotional availability. Participating Reward Partner venues reserve the right to vary times and offer availability (e.g. Public holidays).
1.10. By entering the VUKAUP loyalty programme the Participant agree to receive communication from the University of Pretoria.
1.11. To the extent allowed by law, these T&C’s set out the whole of the agreement between The Participant and University of Pretoria in regard to the subject matter hereof and there are no other agreements, guarantees or representations, either verbal or in writing, in regard thereto upon which The Participant are relying in concluding this agreement and The University of Pretoria shall not be bound by any express or implied term, representation, warranty, promise or the like not recorded herein. This clause constitutes an acknowledgment of fact by The Participant. The Participant must ensure that The Participant read the above clause carefully and ensure that this statement is true and correct as this will limit your rights to claim that these statements are not true and correct.
1.12. To the extent allowed by law, no extension of time or indulgence which The University of Pretoria may grant to The Participant shall constitute a waiver of any of The University of Pretoria's rights, who shall not thereby by precluded from exercising any rights against The Participant which may have arisen in the past or which might arise in the future. This clause limits and excludes obligations, liabilities and legal responsibilities which The University of Pretoria will have towards The Participant and also limits and excludes your rights and remedies and places various risks, liabilities, obligations and legal responsibilities on The Participant.
1.13. These T&C’s shall be governed by and interpreted according to the laws of the Republic of South Africa and the parties consent to the non-exclusive jurisdiction of the High Court of South Africa, Western Cape Division, Cape Town, in respect of any proceedings arising out of or in connection with these T&C’s.
1.14. Any provision in these T&C’s which is or may become illegal, invalid or unenforceable shall, to the extent of such prohibition or unenforceability, be ineffective and treated as having not been written and severed from the balance of these T&C’s, without invalidating the remaining provisions of these T&C’s.
1.15. The University of Pretoria and its agencies reserve the right to correct any errors and omissions. These terms and conditions will supersede any errors or omissions on any publicly communicated documentation or marketing material.
1.16. The Participant agree that University of Pretoria may send any notice or notification arising under and/or contemplated in these T&C’s by electronic mail or other electronic communication to your contact details provided when The Participantsubscribed to The VUKAUP loyalty programme.
1.17. The Participant are required to adhere to any South African Tax Laws linked to Rewards. It is your responsibility as a Participant to adhere and do the necessary submission is and when applicable. ease
The University of Pretoria’s domicilium citandi et executandi (place for service of legal documents) is
University of Pretoria
cnr Lynnwood Road and Roper Street
University of Pretoria
Private bag X20
2. WARRANTIES AND LIABILITY
2.1. To the extent allowed by law, The Participant agree that The University of Pretoria shall not be liable to The Participant or any other person or entity whatsoever in respect of any loss or damage:
2.1.1. caused by or arising from any fact or circumstance beyond the reasonable control of The University of Pretoria;
2.1.2. which is consequential or incidental loss or damage;
2.1.3. of whatever nature and howsoever arising from or in connection with your Participation and/or your use/consumption of the Rewards and/or any arrangement with any Rewards Partner;
2.1.4. which is a result of any downtime, outage, interruption in or unavailability of the Call Centre or Website, attributable to any cause whatsoever, including (but not limited to) repairs and maintenance, any breakdown in any service provided by any communications service provider (including line failure) as well as by any external communications networks and/or networks of any internet service providers;
2.1.5. arising from any disclosure or use of any information The Participant provide to The University of Pretoria, whether such disclosure is in accordance with the provisions of these T&C’s or otherwise; and/or
2.1.6. arising from a breach of any security system which may be implemented by The University of Pretoria and/or any service provider to The University of Pretoria.
2.2. The Participant acknowledge that The University of Pretoria does not provide the Rewards. The Rewards Partners may, for reasons outside the control of The University of Pretoria, cease providing the Rewards in whole or in part and The University of Pretoria is accordingly entitled to summarily terminate your Participation in such instances. This clause limits and excludes obligations, liabilities and legal responsibilities which The University of Pretoria will have towards The Participant and also limits and excludes your rights and remedies and places various risks, liabilities, obligations and legal responsibilities on The Participant.
3.1. To the extent allowed by law, The Participant hereby indemnify and hold The University of Pretoria free from liability for loss or damage of whatever nature and howsoever arising from your Participation and/or your failure to comply with any provision and/or obligation under these T&C’s. This clause constitutes an assumption of risk and/or liability by The Participant under which The Participant indemnify The University of Pretoria against certain liabilities and which may result in The Participant being liable for additional costs and liabilities.
4.1. Participants will be required to provide certain personal information (where applicable), including (but not limited to), their name, surname, identity number, physical address, postal address, email address and cell phone number.
4.2. This clause applies to all personal information collected or submitted to The University of Pretoria as set out above as well as any other personal information provided by The Participant to The University of Pretoria at any time.
4.3. Should The Participant fail to provide your personal information to The University of Pretoria, The Participant may not be able to participate.
4.4. Subject to 4.5, The University of Pretoria will use your personal information for all purposes relating to these T&C’s and/or in order for The University of Pretoria to provide the Rewards including, but not limited to, the arranging and booking of the Rewards and for purposes generally relating to participation and the Rewards.
4.5. The University of Pretoria may use your personal information for marketing purposes for their other products.
4.6. Subject to 4.5 and 4.7, The University of Pretoria will not share any of your personal information with any third party except where such disclosure is necessary to enable The University of Pretoria to provide, deliver or in any other way give effect to these T&C’s and/or the Rewards, where such disclosure is required by law or where The Participant consent to The University of Pretoria sharing your personal information.
4.7. The Participant hereby agree to The University of Pretoria disclosing and sharing your personal information with entities within the Publicis group of companies.
4.8. To the extent that The University of Pretoria shares your personal information with third parties in accordance with clauses 6 and 7 above, The University of Pretoriawill require, to the extent possible, that such parties conform to The University of Pretoria's privacy standards.
4.9. The University of Pretoria will record all telephone calls made to and from the Call Centre. In the event that Participation is concluded via the Call Centre, such telephone calls will be recorded, as contemplated in the CPA, to constitute the record of the transaction concluded.
4.10. The Participant hereby expressly agree that The University of Pretoria may:
4.10.1. collect, receive, record, organize, collate, store, update, modify, retrieve, alter, consult, use, disseminate or obtain any of the personal information set out above;
4.10.2. use your personal information for the purposes set out above;
4.10.3. transfer your personal information to third parties in a foreign country where this is required for the facilitation of any transfers of information or where this is required in order to give effect to the Rewards.
4.11. The Participant may request that The University of Pretoria correct your personal information, should it come to your attention that The University of Pretoria's records are incorrect. Should The Participant wish to access your personal information or rectify it, please contact the Call Centre.
4.12. The University of Pretoria shall protect your personal information as required by law. However, to the extent allowed by law, The University of Pretoria shall not be liable to The Participant or any other person or entity whatsoever, in respect of the unauthorised disclosure of your personal information.
4.13. In accordance with POPI, The Participant may request the University of Pretoria to review which of your personal information it holds and may request for the University of Pretoria to delete such information, please contact the Call Centre. This clause limits and excludes obligations, liabilities and legal responsibilities which The University of Pretoria will have towards The Participant and also limits and excludes your rights and remedies and places various risks, liabilities, obligations and legal responsibilities on The Participant.
5. CONSUMER PROTECTION ACT
5.1. Nothing in these T&C’s:
5.1.1. limits or exempts The University of Pretoria from liability for any loss directly or indirectly attributable to the gross negligence of The University of Pretoria or any person acting for or controlled by The University of Pretoria to the extent that the law does not allow this;
5.1.2. requires The Participant to assume risk or liability for this kind of loss to the extent that the law does not allow this.
5.2. If these T&C’s and/or any goods and/or services provided under these T&C’s are regulated by the CPA, it is not intended that any provision of these T&C’scontravenes any provision of the CPA and therefore all provisions of these T&C’smust be treated as being qualified, if necessary, to ensure that the provisions of the CPA are complied with.
6. MEMBER JOURNEY
6.1. Participants in the VUKA UP programme will sign up by completing the application form on the JuniorTukkie APP or webpage with their details. Participants must make a payment of R480 into the JuniorTukkie VUKA Sustainability Fund and send the proof of payment to VUKAUP@up.ac.za. As soon as the payment is confirm and the finance department of the University of Pretoria allocates the money to the VUKAUP fund, participants details will be send 2 times per week to Incentiv who will register the participant on the programme.
6.2. Redemption Processs:
6.2.1. The member logs onto the website using their membership or ID number.
6.2.2. The member chooses their reward and is directed to an online payment platform.(No payments to be done to the VUKAUP account for the rewards, only payment of the R480 application fee).
6.2.3. Once payment has been successfully processed; member will receive their reward voucher/s via SMS.
6.2.4. The SMS will be sent to the mobile number that the member has registered with.
7.1.1 The University of Pretoria and its agencies have the right to reject any participant suspected of fraudulent behavior.
7.1.2 Photocopied, illegible or defaced vouchers will not be accepted.
7.1.3 Vouchers may only be redeemed by the participant who entered the VUKAUP loyalty programme and the reward is not transferable, for sale or re-sale, or redeemable for cash under any circumstance.
7.1.4 Calls made into the call center are charged at standard share call rates.
7.1.5 Data charges, required for any download and/or use of a reward/benefit, are never included. These charges are for the participant’s own account.
7.1.6 The reward and/or voucher is not exchangeable for cash or for sale.
7.1.7 Participating Reward Partner venues and suppliers are all contracted to participate in the VUKAUP loyalty programme.motion. The University of Pretoria, its agents and distributors cannot be held responsible for any subsequently declining acceptance of the Reward and/or voucher for reasons of their own.
7.1.8 The Reward Voucher can only be used once.
7.1.9 The Reward Voucher cannot be used in conjunction with any other promotional offers.
7.1.10 The University of Pretoria reserves the right to substitute any Reward for a Reward of the same or similar value.
7.1.11 The nature of the reward varies from venue to venue. The Rewards of each venue or supplier are as stipulated by the individual venue and are non-negotiable.
7.1 Movie code/s
7.1.1 Member will pay for 1 (one) x 2D or 3D movie ticket and get the second 1(one) 2D or 3D movie ticket for free.
7.1.2 Five (5) x redemptions per month [Ten (10) tickets] per member.
7.1.3 Member will pay R75 (Seventy-Five) for a single 2D movie ticket and get, the second2D single movie ticket free.
7.1.4 Member will pay R95 (Ninety-Five) for a single3D movie ticket and get, the second single 3D movie ticket free.
7.1.5 Movie Codes will be sent to cell phone number provided.
7.1.6 Only movie codes will be issued, no booking of seats.
7.1.7 No 4D, VIP or Cinema Prestige.
7.1.8 Max 1 (one) single ticket purchase per day.
7.1.9 Max 5 (five) ticket purchases per month (10 tickets).
7.1.10 Transport to and from the venue is not included in this reward, and is for the winner’s own account.
7.1.11 All other tickets purchased will be for the winner’s own account.
7.1.12 Participating cinemas are all contracted to participate in the offer. The University of Pretoria, their University of Pretorias, agents and distributors cannot be held responsible for any cinema subsequently declining acceptance of the movie voucher for reasons of their own.
7.1.13 Voucher validity is as stipulated on the movie tickets printed at the Self Service Terminal or TicketLine machine.
7.1.14 Scene VIP, Scene Xtreme and 4DX movies are not included.
7.2 Popcorn and Soda
7.2.1 Member will pay for 1 (one) combo voucher which entitles the member to 1 (one) x medium popcorn and 1 (one) medium soda or water and receive the second combo voucher of 1 (one) x medium popcorn and 1(one) medium soda or water, for free.
7.2.2 Only at participating cinemas Nu Metro cinemas.
7.2.3 Member will pay R55 for 1 (one) combo voucher and get the second combo voucherfree.
7.2.4 Member can only buy refreshment codes if they have bought a movie ticket/s.
7.2.5 Member cannot buy more combo codes than movie tickets you have bought.
7.2.6 Max 1 (one) combo voucher a day.
7.2.7 Max 5 (five) combo’s a month.
7.2.8 Transport to and from the venue is not included in this reward, and is for the winner’s own account.
7.2.9 All other popcorn, refreshment or confectionary items purchased will be for the winner’s own account.
7.2.10 Participating cinemas are all contracted to participate in the offer. The University of Pretoria, their University of Pretoria’ agents and distributors cannot be held responsible for any cinema subsequently declining acceptance of the popcorn and soda or water voucher for reasons of their own.
7.3.1 Member will purchase airtime for a specific denomination dependent on twenty rand)and get 2 (two) x R20 (twenty rand) vouchers (or the closest depending on the supplier).
7.3.2 Pin code/s will be sent directly to the cell phone number the member registered with.
7.3.3 Should the member be on a cellular network contract that does not allow additional airtime to be loaded, the airtime benefit will not be loaded to the member’s handsetand the airtime cannot be refunded. Please check with your network provider if you are able to load additional airtime before your purchase.
7.3.4 A maximum of two airtime benefits (4 x R20 airtime vouchers) may be purchased per month by each member.
7.4.1 “Half price KFC” – Member will pay R25 (twenty five rand) and get a R50 (fifty rand)voucher.
7.4.2 Digital code sent directly to mobile number registered with.
7.4.3 Transport to and from the venue is not included in this reward, and is for the winner’s own account.
7.4.4 A maximum of two KFC vouchers (4 x R25 vouchers) may be purchased per month by each member.
7.5 All food vouchers are governed the relevant terms and conditions supplied by the brand store supplying the voucher.
7.6.1 “Half price dining at Spur”. Member pays R75 (seventy-five rand) and gets a R150 (one hundred and fifty rand) voucher.
7.6.2 2 (two) benefits per month maximum.
7.6.3 1 (one) benefit per day maximum.
7.6.4 Only sit down meals, no takeaways.
7.6.5 Transport to and from the venue is not included in this reward, and is for the winner’s own account.
7.6.6 All food vouchers are governed the relevant terms and conditions supplied by the brand store supplying the voucher
8 Use of Site
8.1 You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. 'Deep-linking', 'embedding' or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.
9 Disclaimer of Warranty
9.1 The contents of this site are provided "as is" without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.
9.2 The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called "Providers", assume no responsibility for errors or omissions in these contents.
9.3 The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.
9.4 The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.
10 Our Rights
We reserve the right to:
10.1 modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
10.2 change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
10.3 We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.
11.2 All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.
11.3 All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.
12 Cookie/Tracking Technology
12.1 The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
13 Third Party Links
13.1 In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.
14 Delivery Policy
14.1 When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website.
15.1 Purchases once paid for cannot be cancelled or refunded. No valid digital vouchers can be returned after purchase. If you have any queries related to your digital vouchers or the purchase thereof please contact us prior to the digital voucher expiry date.
16 Payment Options and Pricing
16.1 All transactions will be processed in South African Rands (ZAR).
17 Credit Card
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18 Security Policy
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18.2 Virtual Card Services is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems.
18.3 The Merchant does not have access to credit details.
18.4 Virtual Card Services continually reviews and enhances its security in line with technological changes.
19.1 We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).
20.1 The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.
21 Updating of these Terms and Conditions
21.1 We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.
22.1 I understand that all the designs and trademarks are registered to The University of Pretoria and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by The University of Pretoria for any civil action or any legal action deemed necessary against me. A copy of the ECT Act is available at http://www.polity.org.za/pol/acts/2002